Industry Insights

Exclusive: New Research Highlights How Brands Can Capture Today’s Always-On Shopper

It started with COVID, and it hasn’t stopped — consumer shopping behaviors continue to rapidly shift even as the pandemic moves into…

Can Nearshoring Prevent the Next Supply Chain Crisis?

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of…

It’s Official – Amazon is an Ecommerce Enabler First and a Retailer Second

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon, is celebrating his 10th anniversary with the company this year, and so…

Amazon Continues Push Beyond its Own Ecosystem with Debut of ‘Supply Chain by Amazon’

The pandemic made “supply chain” a commonplace term, and now Amazon wants to make it a commonplace service. Ahead of its annual…

Forrester Report: 6 Steps for B2C Marketers Seeking Wins in 2023

Two types of technological change are causing the proverbial sleepless nights for business-to-consumer (B2C) marketers: updating data strategies to adapt to data…

Walmart is Following Amazon’s Marketplace Playbook, but it has an Ace in the Hole — its 4,600 Stores

Exhibit A — how Amazon built its hugely successful digital commerce business: 1. Create an effective ecommerce platform 2. Open that platform…

Jason Del Rey Explores the ‘Bare-Knuckled Battle’ Between Amazon and Walmart

Jason Del Rey is a veteran business journalist who spent a decade at Recode reporting on Amazon, Walmart and how technology is…

Is it Too Late for JCPenney to ‘Make it Count’? Inside the Retailer’s $1B Turnaround Plan

JCPenney is self-funding its latest turnaround plan, which includes a reinvestment in its core customer and a more focused value proposition. CEO…

How Verizon Personalizes CX, from Engagement to Post Purchase

Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that connection is. That’s why…

Salesforce Predicts Just 1% YoY Online Sales Growth for U.S. Holiday Season

U.S. ecommerce sales this holiday season are forecasted to reach $273 billion, a 1% year-over-year growth rate, according to the Salesforce Shopping…

3 Keys to Breaking into More Marketplaces

Marketplaces have become go-to destinations for consumers to browse a vast breadth of products and brands. For many, it’s the first place…

Capturing the Growing Spending Power of Gen Z and Gen Alpha

Gen Z and their younger counterparts in Gen Alpha are often referred to as “digital natives.” But what exactly does that mean?…

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Industry Insights

Exclusive: New Research Highlights How Brands Can Capture Today’s Always-On Shopper

Can Nearshoring Prevent the Next Supply Chain Crisis?

It’s Official – Amazon is an Ecommerce Enabler First and a Retailer Second

Amazon Continues Push Beyond its Own Ecosystem with Debut of ‘Supply Chain by Amazon’

Forrester Report: 6 Steps for B2C Marketers Seeking Wins in 2023

Walmart is Following Amazon’s Marketplace Playbook, but it has an Ace in the Hole — its 4,600 Stores

Jason Del Rey Explores the ‘Bare-Knuckled Battle’ Between Amazon and Walmart

Is it Too Late for JCPenney to ‘Make it Count’? Inside the Retailer’s $1B Turnaround Plan

How Verizon Personalizes CX, from Engagement to Post Purchase

Salesforce Predicts Just 1% YoY Online Sales Growth for U.S. Holiday Season

3 Keys to Breaking into More Marketplaces

Capturing the Growing Spending Power of Gen Z and Gen Alpha

The 2023 Holiday Guide for Retailers

2023 Store Operations Benchmark Survey

Packaging Sustainability Trends: Clear Labeling, Lighter Products and More Post-Consumer Recycled Content

If an Image is Worth 1,000 Words, Then Color and Lighting Speak Volumes

Connected Shoppers Report

NRF: Retail’s Big Show 2024

Retail Innovation Conference & Expo 2024

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